Last Updated: January 2026
Lion City Video Editing Studio ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Information We Collect
We collect information that you provide directly to us, including:
- Contact Information: Name, email address, phone number
- Project Information: Project details, requirements, preferences, and communications
- Payment Information: Billing details (processed through secure payment processors)
- Technical Information: IP address, browser type, device information, and usage data
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Process and manage your project requests
- Communicate about your projects, including updates and revisions
- Send administrative information, such as changes to our terms or policies
- Improve our services, website, and user experience
- Analyze website usage and trends
- Comply with legal obligations
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist in operating our website and conducting business (e.g., payment processors, cloud storage providers)
- Legal Requirements: When required by law or to protect our rights, property, or safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you have given explicit permission
Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Your data is stored on secure servers and is retained only as long as necessary for business purposes or as required by law. We regularly review and update our security practices.
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain business records as required by law
When information is no longer needed, we will securely delete or anonymize it.
Your Rights and Choices
You have the right to:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Objection: Object to processing of your information
- Portability: Request transfer of your information to another service
- Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, contact us at [email protected]. We will respond to your request within a reasonable timeframe.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and use information about you. For more information, please see our Cookie Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Address: 3 Keppel Bay Drive, Singapore
Phone: +65 6123 8741
